Training & Support
We don’t just install software. We make sure your team knows how to use it.
Comprehensive training, ongoing support, and a dedicated Customer Success Manager to ensure you get the most from your retail systems.
How We Support You
24/7 Helpdesk
< 2 hours
24/7 Helpdesk
< 2 hours
Customer Success Manager
Dedicated contact
Knowledge Base
Instant access
Training Options
- Remote training via video
- Custom SOPs for your workflows
- New hire onboarding support
- Remote training via video
- Custom SOPs for your workflows
- New hire onboarding support
4-Week Launch Support Program
After go-live, you get 4 weeks of intensive support to ensure smooth adoption:
- Daily check-ins for the first week
- Priority support with under 1 hour response time
- Workflow optimization based on real usage
- Health check reports at week 2 and week 4
Questions About Support?
Let's talk about how we'll support your team through implementation and beyond.